Policies & FAQ's

Our Policies  & FAQ's


Payments: Cash/Money Order/Cashier’s Check/Credit/Debit Card/Federal Refund Transfer are the only payments accepted.  Payment is due immediately when service is rendered. 

Refunds: No Refunds, Transfers or Exchanges. No Exceptions. 

Cancellations/Rescheduling: Full payment of $25 fee is required for all cancellations made with less than 24 hour notice. 

Late Policy: It is important that each guest arrive on time. We encourage you to arrive 10 minutes prior to scheduled sessions to check-in. 

 Guests more than 10 minutes late will have a $10 late fee to be applied to balance. Guests more than 20 minutes late will forfeit session will be charged $25 late non-refundable fee. 

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Premier Tax Group

5511 Monroe Road, Suite 202

Charlotte NC 28212

Office: 704-910-3544